Rugby Athletic is committed to respecting your privacy and making sure you feel comfortable and secure about submitting your payment online. We do not share any personal information with third parties. We use the information provided by you solely to capture payment for your order.
Rugby Athletic makes every effort to produce your order to your specifications. Once garments/products are imprinted, these specially-manufactured goods have no value to us nor to other customers; therefore properly imprinted goods are non-refundable. If the product is found to be defective in some way, please consult your salesperson; this will be dealt with on a situational basis.
Pre Payment Policy:
We require all new customers, and customers ordering custom goods, to prepay for their orders. Please review your order acknowledgment thoroughly and notify us within 24 hours if any changes are needed. Please note, once you approve the order acknowledgment and artwork, and prepayment has been captured, understand that production has begun with our vendors and cannot be cancelled, refunded or changed in any way. If you require additional information or clarification on your order please contact your Salesperson prior to submitting your payment by phone or credit card authorization form. Once payment has been captured, no refunds, changes or cancellations to your order will be authorized.
**NOTE - you are prepaying for the cost of goods. Depending on the product, there may be factory overages, any applicable taxes and freight which will be billed at the time of shipping.
Customers can apply for terms after 3 orders. Please speak with your salesperson for more information.